Customer Care
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  • We are recognized as an illustrious business organisation engaged in offering Storage of pharmaceutical products and allied Retailing and Distribution Services. Our services are highly admired their unique characteristics.
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  • » Infugen
  • » Lupin Sangam
  • » NImsang P
  • » Sandoz
  • » GENRX

  • Refund and Return Policy
    1. We shall refund the entire amount only after the cancellation of the order within 24 hrs of ordering.

    2. At the time of delivery ensure that the consignment is intact and if it is found to be in open or in damage condition please check and verify before you accept the product, in the unlikely event if the product is found to be faulty the same should be informed to us within 24 hrs and returned back within 48 hrs of the delivery or we will not be liable to reimburse any amount for the same or replacement of the product without any cost is not possible.

    3. We will not reimburse any amount for the return of the shipment by his/her own, the charges for the same will be borne by the customer himself.

    4. Incase if it is confirmed that the shipping information entered is incorrect, you will need to pay to re-ship your package to the correct address. We will not reimburse any shipping charges for mis-delivered packages, due to incorrect address or an address change.


    Order Cancellation Policy
    1. We reserve the right, at sole discretion, to refuse or cancel certain orders for any reasons that may include situations like limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. In case if the order is cancelled after your account has been charged, the said amount will be reversed back in your account.

    2. In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount as per the return policy. In case the orders that have already been dispatched by us will not be cancelled and you have to check our return policy for the same. The customer agrees not to dispute the decision made by MSCDA Ltd and accept its decision regarding the cancellation.

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