Customer Care
  • We are recognized as an illustrious business organisation engaged in offering Storage of pharmaceutical products and allied Retailing and Distribution Services. Our services are highly admired their unique characteristics.
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  • » Infugen
  • » Lupin Sangam
  • » NImsang P
  • » Sandoz
  • » GENRX

  • Shipping Policy
    1. MSCDA Ltd provides fast, reliable and discreet delivery service to almost all parts of India. We ship on all days except Sunday and National Holidays.

    2. All products are shipped via reputed courier companies such as Blue Dart, Fedex, Professional courier and many others.

    3. Orders placed will be shipped within 48 hrs after confirmation of the payment received by the companies account department for the shipping charges. Shipping charges will be informed to the customer only after the confirmation of order.

    4. Shipping charges will be charged with respect to the destination, service and package weight of the consignment. Shipping and handling charges are non-refundable. All octroi/local taxes payments (if any) will have to be borne by the customer (wherever applicable).

    5. Once your order has been dispatched, you will receive an e-mail which contains the tracking information for the order.

    6. The delivery status can be checked online, by providing the tracking number at the respective courier web sites (tracking number is provided by email).

    7. In a very rare case, shipments are delayed due to various reasons unforeseen for example, natural calamities, lockouts, bandhs, octroi and/or any other unforeseen problems. We would try through the best of means available to ensure safe arrival of your products; we request your patience on the same.

    Order Policy
    1. For order placement customer is required to create his/her own account by providing necessary relevant personal details and login using the username and password which will be generated after the completion of signup process, the personal details submitted will be kept confidential only for the sole transaction at this site.

    2. If an ordered product is out of stock, you will be contacted via telephone and/or email to advise you of the expected delay and provide you with your options. You can choose to wait for the product, select an available product, or cancel your order. We will ship the product to you as soon as it is in stock. Orders for products that are not available within 30 days will be cancelled. In the event that your order is cancelled you will be contacted via email.

    3. Once you have successfully paid for your confirmed order, you will immediately receive payment confirmation e-mail and the order will be executed within 2 working days.

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    Customer Care